Casino Frog Help Center
Find answers to any concern you may have by selecting a topic or browsing through the FAQ down below.
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About Casino Frog
Continue to our ‘About’ page if you wish to learn more about Casino Frog, including our goals and values.
We wholly support and promote responsible gambling. Find out more about our stance on this matter here.
We’d love to hear from you. Send us a message with any type of issue and we’ll get back to you as soon as we can.
Frequently Asked Questions
What is Casino Frog?
Casino Frog is an online comparison service created to make life easier for players. Our team consists of driven experts with various backgrounds who are passionate about helping you find the ideal casino site.
How do I join a casino site?
The easiest approach is to compare deals in our detailed casino lists. Select your favourite once you're done comparing. After that, you need to sign up, often by filling out a registration form. Once you're registered all that remains is to make a deposit and you're good to go.
How old do I need to be to play online?
The age requirement is 18 years old for playing at an online casino. That is the case in Canada and most countries around the globe for that matter.
When can I withdraw my bonus winnings?
You're able to withdraw your bonus money when you've fulfilled the bonus requirements. Almost every bonus offer comes with certain terms and conditions, such as an obligation to rollover the bonus X amount of times.
Are online casinos safe?
The short answer is yes, online casinos are safe. As long as you choose a licensed and verified casino site you're in safe hands. All of our promoted casino sites are fully licensed and encrypted. Player safety is very important to us and it's the main factor we consider when rating a casino.
How do I quit gambling?
If you're in a place where gambling is no longer fun or enjoyable, you should take a break. There are plenty of options for those who need to take a break from gambling or quit altogether. One alternative is to 'ban' yourself from all casino sites. There are also help organizations such as Gamtalk.org and ConnexOntario.ca where you get free counselling.
Can I play on my phone?
Yes, you can. All it takes is a somewhat modern smartphone and internet connection. Today's casino sites have great support for mobile users. You usually don't even need to download an app to play as your phone's web browser is good enough most of the time.