{"id":1440,"date":"2020-07-08T11:58:28","date_gmt":"2020-07-08T11:58:28","guid":{"rendered":"https:\/\/www.casinofrog.com\/?page_id=1440"},"modified":"2024-12-28T08:49:14","modified_gmt":"2024-12-28T08:49:14","slug":"help","status":"publish","type":"page","link":"https:\/\/casinofrog.com\/us\/help\/","title":{"rendered":"Help at Casino Frog (US)"},"content":{"rendered":"<h2>Casino Frog US Help Center<\/h2>\n<p>If you're looking for answers to your questions, you've come to the right place. Search, choose a topic, or browse our FAQ below.<\/p>\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/casinofrog.com\/us\/\" class=\"wp-block-search__button-outside wp-block-search__text-button wp-block-search\"    ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-2\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-2\" placeholder=\"\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button wp-element-button\" type=\"submit\" >Search<\/button><\/div><\/form>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Let Us Help You!<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Pick a topic to get started.<\/p>\n\n\n<div  class=\"lgc-column lgc-grid-parent lgc-grid-33 lgc-tablet-grid-50 lgc-mobile-grid-100 lgc-equal-heights \"><div  class=\"inside-grid-column\">\n<h4><a href=\"https:\/\/casinofrog.com\/us\/about\/\">About Casino Frog<\/a><\/h4>\n<p>Learn more about Casino Frog &#8211; our mission, values and more. This is the company behind the website. <\/p><\/div><\/div>\n\n\n<div  class=\"lgc-column lgc-grid-parent lgc-grid-33 lgc-tablet-grid-50 lgc-mobile-grid-100 lgc-equal-heights \"><div  class=\"inside-grid-column\">\n<h4><a href=\"https:\/\/casinofrog.com\/us\/responsible-gambling\/\">Responsible Gambling<\/a><\/h4>\n<p>When gambling online, it's very important to gamble responsibly. Read our guide to get properly informed. <\/p><\/div><\/div>\n\n\n<div  class=\"lgc-column lgc-grid-parent lgc-grid-33 lgc-tablet-grid-50 lgc-mobile-grid-100 lgc-equal-heights \"><div  class=\"inside-grid-column\">\n<h4><a href=\"https:\/\/casinofrog.com\/us\/contact\/\">Contact Us<\/a><\/h4>\n<p>Hit us up with any concerns, questions or feedback and we'll get back to you as soon as possible. <\/p><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Resources<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/casinofrog.com\/us\/guides\/understanding-terms-and-conditions\/\">Understand the Terms and Conditions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/casinofrog.com\/us\/guides\/rollover-requirements\/\">Rollover Requirements Explained<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/casinofrog.com\/ca\/guides\/how-we-rate\/\">How we rate online casinos<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<style>#sp-ea-6599 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 500ms;}#sp-ea-6599{ position: relative; }#sp-ea-6599 .ea-card{ opacity: 0;}#eap-preloader-6599{ position: absolute; left: 0; top: 0; height: 100%;width: 100%; text-align: center;display: flex; align-items: center;justify-content: center;}#sp-ea-6599.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-6599.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-6599.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-6599.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-6599.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1775626788\"><div id=\"sp-ea-6599\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"1\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div id=\"eap-preloader-6599\" class=\"accordion-preloader\"><img decoding=\"async\" src=\"https:\/\/casinofrog.com\/wp-content\/plugins\/easy-accordion-free\/public\/assets\/ea_loader.svg\" alt=\"Loader image\"\/><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65990\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65990\" aria-controls=\"collapse65990\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What Is Casino Frog?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65990\" role=\"region\" aria-labelledby=\"ea-header-65990\"> <div class=\"ea-body\"><p><a href=\"https:\/\/casinofrog.com\/us\/\">Casino Frog is an online comparison service<\/a>\u00a0created to make life easier for players. Our team consists of driven experts with various backgrounds who are passionate about helping you find the ideal casino site.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65991\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65991\" aria-controls=\"collapse65991\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How Do I Join a Casino Site?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65991\" role=\"region\" aria-labelledby=\"ea-header-65991\"> <div class=\"ea-body\"><p>The easiest approach is to compare deals in our detailed casino lists. Select your favorite once you're done comparing. After that, you need to sign up, often by filling out a registration form. Once you're registered all that is left is to make a deposit and you're good to go.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65992\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65992\" aria-controls=\"collapse65992\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How Old Do I Need to Be to Gamble Online?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65992\" role=\"region\" aria-labelledby=\"ea-header-65992\"> <div class=\"ea-body\"><p>The age requirement is 18 years old for playing at an online casino. That's the case for most states in the U.S. and most countries around the globe. However, some states require you to be 21 or older to gamble legally.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65993\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65993\" aria-controls=\"collapse65993\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> When Can I Withdraw My Bonus Winnings?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65993\" role=\"region\" aria-labelledby=\"ea-header-65993\"> <div class=\"ea-body\"><p>You're able to withdraw your bonus money when you've fulfilled the bonus requirements. Almost every bonus offer comes with certain terms and conditions, such as an obligation to rollover the bonus X amount of times.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65994\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65994\" aria-controls=\"collapse65994\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Are Online Casinos Safe?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65994\" role=\"region\" aria-labelledby=\"ea-header-65994\"> <div class=\"ea-body\"><p>The short answer is yes, online casinos are safe. As long as you choose a licensed and verified casino site you're in safe hands. All of our promoted casino sites are fully licensed and encrypted. Player safety is very important to us and it's the main factor we consider when rating a casino.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65995\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65995\" aria-controls=\"collapse65995\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How Do I Quit Gambling?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65995\" role=\"region\" aria-labelledby=\"ea-header-65995\"> <div class=\"ea-body\"><p>If you're in a place where gambling is no longer fun or enjoyable, you should take a break. There are plenty of options for those who need to take a break from gambling or quit altogether. One alternative is to \u2018ban' yourself from all casino sites.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65996\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65996\" aria-controls=\"collapse65996\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Can I Play on My Phone?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65996\" role=\"region\" aria-labelledby=\"ea-header-65996\"> <div class=\"ea-body\"><p>Yes, you can. All it takes is a somewhat modern smartphone and internet connection. Today's casino sites have great support for mobile users. You usually don't even need to download an app to play as your phone's web browser is good enough most of the time.<\/p><\/div><\/div><\/div><script type=\"application\/ld+json\">{ \"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"@id\": \"sp-ea-schema-6599-69d5ea2500346\", \"mainEntity\": [{ \"@type\": \"Question\", \"name\": \"What Is Casino Frog?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Casino Frog is an online comparison service\u00a0created to make life easier for players. Our team consists of driven experts with various backgrounds who are passionate about helping you find the ideal casino site.\" } },{ \"@type\": \"Question\", \"name\": \"How Do I Join a Casino Site?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"The easiest approach is to compare deals in our detailed casino lists. Select your favorite once you're done comparing. After that, you need to sign up, often by filling out a registration form. 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As long as you choose a licensed and verified casino site you're in safe hands. All of our promoted casino sites are fully licensed and encrypted. Player safety is very important to us and it's the main factor we consider when rating a casino.\" } },{ \"@type\": \"Question\", \"name\": \"How Do I Quit Gambling?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"If you're in a place where gambling is no longer fun or enjoyable, you should take a break. There are plenty of options for those who need to take a break from gambling or quit altogether. One alternative is to \u2018ban' yourself from all casino sites.\" } },{ \"@type\": \"Question\", \"name\": \"Can I Play on My Phone?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Yes, you can. All it takes is a somewhat modern smartphone and internet connection. Today's casino sites have great support for mobile users. You usually don't even need to download an app to play as your phone's web browser is good enough most of the time.\" } }] }<\/script><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<!-- \/wp:post-content -->","protected":false},"excerpt":{"rendered":"<p>Casino Frog US Help Center If you&#8217;re looking for answers to your questions, you&#8217;ve come to the right place. Search, choose a topic, or browse our FAQ below. Let Us Help You! Pick a topic to get started. Resources Frequently Asked Questions<\/p>\n","protected":false},"author":72,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-1440","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/casinofrog.com\/us\/wp-json\/wp\/v2\/pages\/1440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casinofrog.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casinofrog.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casinofrog.com\/us\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/casinofrog.com\/us\/wp-json\/wp\/v2\/comments?post=1440"}],"version-history":[{"count":16,"href":"https:\/\/casinofrog.com\/us\/wp-json\/wp\/v2\/pages\/1440\/revisions"}],"predecessor-version":[{"id":20588,"href":"https:\/\/casinofrog.com\/us\/wp-json\/wp\/v2\/pages\/1440\/revisions\/20588"}],"wp:attachment":[{"href":"https:\/\/casinofrog.com\/us\/wp-json\/wp\/v2\/media?parent=1440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}