{"id":182,"date":"2020-06-11T21:58:55","date_gmt":"2020-06-11T21:58:55","guid":{"rendered":"https:\/\/www.casinofrog.com\/?page_id=182"},"modified":"2024-12-28T08:36:04","modified_gmt":"2024-12-28T08:36:04","slug":"help","status":"publish","type":"page","link":"https:\/\/casinofrog.com\/ca\/help\/","title":{"rendered":"Help at Casino Frog (CA)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Casino Frog Help Center<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Find answers to any concern you may have by selecting a topic or browsing through the FAQ down below.<\/p>\n\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/casinofrog.com\/ca\/\" class=\"wp-block-search__button-outside wp-block-search__text-button wp-block-search\"    ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-2\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-2\" placeholder=\"\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button wp-element-button\" type=\"submit\" >Search<\/button><\/div><\/form>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How may we help you?<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Get started by choosing a topic.<\/p>\n\n\n<div  class=\"lgc-column lgc-grid-parent lgc-grid-33 lgc-tablet-grid-50 lgc-mobile-grid-100 lgc-equal-heights \"><div  class=\"inside-grid-column\">\n<h4><a href=\"https:\/\/casinofrog.com\/ca\/about\/\">About Casino Frog<\/a><\/h4>\n<p>Continue to our \u2018About\u2019 page if you wish to learn more about Casino Frog, including our goals and values.<\/p>\n<\/div><\/div>\n\n\n<div  class=\"lgc-column lgc-grid-parent lgc-grid-33 lgc-tablet-grid-50 lgc-mobile-grid-100 lgc-equal-heights \"><div  class=\"inside-grid-column\">\n<h4><a href=\"https:\/\/casinofrog.com\/ca\/responsible-gambling\/\">Responsible Gambling<\/a><\/h4>\n<p>We wholly support and promote responsible gambling. Find out more about our stance on this matter here.<\/p>\n<\/div><\/div>\n\n\n<div  class=\"lgc-column lgc-grid-parent lgc-grid-33 lgc-tablet-grid-50 lgc-mobile-grid-100 lgc-equal-heights \"><div  class=\"inside-grid-column\">\n<h4><a href=\"https:\/\/casinofrog.com\/ca\/contact\/\">Contact Us<\/a><\/h4>\n<p>We\u2019d love to hear from you. Send us a message with any type of issue and we\u2019ll get back to you as soon as we can.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Resources<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/casinofrog.com\/ca\/guides\/understanding-terms-and-conditions\/\">Understand the Terms and Conditions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/casinofrog.com\/ca\/guides\/wagering-requirements\/\">Wagering requirements explained<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/casinofrog.com\/ca\/guides\/how-we-rate\/\">How we rate online casinos<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<style>#sp-ea-6534 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 500ms;}#sp-ea-6534{ position: relative; }#sp-ea-6534 .ea-card{ opacity: 0;}#eap-preloader-6534{ position: absolute; left: 0; top: 0; height: 100%;width: 100%; text-align: center;display: flex; align-items: center;justify-content: center;}#sp-ea-6534.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-6534.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-6534.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-6534.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-6534.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1776868393\"><div id=\"sp-ea-6534\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"1\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div id=\"eap-preloader-6534\" class=\"accordion-preloader\"><img decoding=\"async\" src=\"https:\/\/casinofrog.com\/wp-content\/plugins\/easy-accordion-free\/public\/assets\/ea_loader.svg\" alt=\"Loader image\"\/><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65340\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65340\" aria-controls=\"collapse65340\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> What is Casino Frog?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65340\" role=\"region\" aria-labelledby=\"ea-header-65340\"> <div class=\"ea-body\"><p>Casino Frog is an online comparison service created to make life easier for players. Our team consists of driven experts with various backgrounds who are passionate about helping you find the ideal casino site.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65341\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65341\" aria-controls=\"collapse65341\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How do I join a casino site?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65341\" role=\"region\" aria-labelledby=\"ea-header-65341\"> <div class=\"ea-body\"><p>The easiest approach is to <a href=\"https:\/\/casinofrog.com\/ca\/online-casino\/\">compare deals<\/a> in our detailed casino lists. Select your favourite once you're done comparing. After that, you need to sign up, often by filling out a registration form. Once you're registered all that remains is to make a deposit and you're good to go.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65342\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65342\" aria-controls=\"collapse65342\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How old do I need to be to play online?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65342\" role=\"region\" aria-labelledby=\"ea-header-65342\"> <div class=\"ea-body\"><p>The age requirement is <strong>18 years old<\/strong> for playing at an online casino. That is the case in Canada and most countries around the globe for that matter.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65343\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65343\" aria-controls=\"collapse65343\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> When can I withdraw my bonus winnings?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65343\" role=\"region\" aria-labelledby=\"ea-header-65343\"> <div class=\"ea-body\"><p>You're able to withdraw your bonus money when you've fulfilled the bonus requirements. Almost every bonus offer comes with certain terms and conditions, such as an obligation to rollover the bonus X amount of times.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65344\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65344\" aria-controls=\"collapse65344\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Are online casinos safe?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65344\" role=\"region\" aria-labelledby=\"ea-header-65344\"> <div class=\"ea-body\"><p>The short answer is <strong>yes<\/strong>, online casinos are safe. As long as you choose a licensed and verified casino site you're in safe hands. All of our promoted casino sites are fully licensed and encrypted. Player safety is very important to us and it's the main factor we consider when rating a casino.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65345\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65345\" aria-controls=\"collapse65345\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> How do I quit gambling?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65345\" role=\"region\" aria-labelledby=\"ea-header-65345\"> <div class=\"ea-body\"><p>If you're in a place where gambling is no longer fun or enjoyable, you should take a break. There are plenty of options for those who need to take a break from gambling or quit altogether. One alternative is to 'ban' yourself from all casino sites. There are also help organizations such as Gamtalk.org and ConnexOntario.ca where you get free counselling.<\/p><\/div><\/div><\/div><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-65346\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse65346\" aria-controls=\"collapse65346\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Can I play on my phone?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse65346\" role=\"region\" aria-labelledby=\"ea-header-65346\"> <div class=\"ea-body\"><p><strong>Yes<\/strong>, you can. All it takes is a somewhat modern smartphone and internet connection. Today's casino sites have great support for mobile users. You usually don't even need to download an app to play as your phone's web browser is good enough most of the time.<\/p><\/div><\/div><\/div><script type=\"application\/ld+json\">{ \"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"@id\": \"sp-ea-schema-6534-69e8dc2959eaf\", \"mainEntity\": [{ \"@type\": \"Question\", \"name\": \"What is Casino Frog?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Casino Frog is an online comparison service created to make life easier for players. Our team consists of driven experts with various backgrounds who are passionate about helping you find the ideal casino site.\" } },{ \"@type\": \"Question\", \"name\": \"How do I join a casino site?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"The easiest approach is to compare deals in our detailed casino lists. Select your favourite once you're done comparing. After that, you need to sign up, often by filling out a registration form. 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As long as you choose a licensed and verified casino site you're in safe hands. All of our promoted casino sites are fully licensed and encrypted. Player safety is very important to us and it's the main factor we consider when rating a casino.\" } },{ \"@type\": \"Question\", \"name\": \"How do I quit gambling?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"If you're in a place where gambling is no longer fun or enjoyable, you should take a break. There are plenty of options for those who need to take a break from gambling or quit altogether. One alternative is to 'ban' yourself from all casino sites. There are also help organizations such as Gamtalk.org and ConnexOntario.ca where you get free counselling.\" } },{ \"@type\": \"Question\", \"name\": \"Can I play on my phone?\", \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"<strong>Yes<\/strong>, you can. All it takes is a somewhat modern smartphone and internet connection. Today's casino sites have great support for mobile users. You usually don't even need to download an app to play as your phone's web browser is good enough most of the time.\" } }] }<\/script><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Casino Frog Help Center Find answers to any concern you may have by selecting a topic or browsing through the FAQ down below. How may we help you? Get started by choosing a topic. Resources Frequently Asked Questions<\/p>\n","protected":false},"author":72,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-182","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/casinofrog.com\/ca\/wp-json\/wp\/v2\/pages\/182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casinofrog.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casinofrog.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casinofrog.com\/ca\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/casinofrog.com\/ca\/wp-json\/wp\/v2\/comments?post=182"}],"version-history":[{"count":53,"href":"https:\/\/casinofrog.com\/ca\/wp-json\/wp\/v2\/pages\/182\/revisions"}],"predecessor-version":[{"id":20509,"href":"https:\/\/casinofrog.com\/ca\/wp-json\/wp\/v2\/pages\/182\/revisions\/20509"}],"wp:attachment":[{"href":"https:\/\/casinofrog.com\/ca\/wp-json\/wp\/v2\/media?parent=182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}